Information We Collect

We collect personal information that you voluntarily provide when submitting a booking request, inquiry, or contacting us through our website. This may include:

• Name

• Email address

• Phone number

• Event details (date, location, preferences)

We do not knowingly collect sensitive personal information.

​

How We Use Your Information

We use the information collected solely to:

• Respond to inquiries

• Confirm bookings and availability

• Communicate details related to your scheduled event

• Provide and fulfill our event setup services

We do not use customer information for unrelated marketing purposes without consent.
 

Food-Related Add-Ons

Any food-related add-ons, if selected, consist of pre-packaged items sourced from third-party vendors. Orlando Picnic does not prepare, handle, or serve food and does not operate as a food service establishment.
 

Data Storage and Retention

Customer information is stored using secure, password-protected systems with access limited to authorized personnel only. Personal information is retained only as long as necessary to fulfill the booked service and is deleted after the event is completed, unless retention is required for legal or accounting purposes.
 

Sharing of Information

We do not sell, rent, or trade personal information. Customer data is not shared with third parties except when necessary to operate our website (such as website hosting or form processing services) and only to the extent required to perform those services.
 

Cookies and Analytics

Our website may use cookies or analytics tools to help us understand website traffic and improve functionality. These tools may collect non-identifying information such as browser type, device type, and pages visited. Users can adjust browser settings to refuse cookies if desired.
 

Data Security

We take reasonable measures to protect personal information from unauthorized access, disclosure, or misuse. While no online transmission is guaranteed to be completely secure, we follow standard security practices appropriate for a small service-based business.
 

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us directly. Requests will be addressed within a reasonable timeframe.
 

Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
 

Orlando Picnic
Email: info@orlandopicnic.com 
Website: www.orlandopicnic.com